Legal
Last updated: September 14, 2026
WhatsLink ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
When you create an account, we collect your name and email address. When you create product pages, we store the product details, images, and WhatsApp number you provide. When customers place orders through your product pages, we collect and store the customer information they submit (name, phone, delivery address) on your behalf. We also collect basic analytics data such as page views and order click counts.
We use your information to operate and improve the WhatsLink service, send you account-related emails (welcome message, order notifications), process subscription payments through our payment provider (Paddle or Stripe), and provide you with analytics about your product pages. We do not sell your personal data to third parties.
When customers submit their details through your product pages, you become the data controller for that customer information. You are responsible for handling it in accordance with applicable privacy laws. WhatsLink stores this data on your behalf to power the order management features of the service.
Your data is stored on secure servers. Images are stored via Cloudinary, a leading cloud media management platform. Payment processing is handled entirely by our payment provider (Paddle or Stripe), and we never store your card details on our servers. We use industry-standard encryption for data in transit (HTTPS) and apply security best practices for data at rest.
We use a single authentication cookie to keep you signed in to your account. This cookie is essential for the service to function. We do not use tracking cookies or third-party advertising cookies.
WhatsLink uses the following third-party services: Paddle and/or Stripe for payment processing (paddle.com/privacy, stripe.com/privacy), Cloudinary for image storage and delivery (cloudinary.com/privacy_policy), and Resend for transactional email delivery. Each of these providers has their own privacy policy governing how they process data on our behalf.
We retain your account data for as long as your account is active. If you delete your account, your data is permanently removed within 30 days. Order data associated with your account is retained to maintain accurate business records unless you request deletion.
You have the right to access, correct, or delete your personal data at any time. You can update your profile information from your account settings. To request complete data deletion or export, contact us at the email below.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@whatslink.app.