Legal
Last updated: September 14, 2026
Please read these Terms of Service carefully before using WhatsLink. These terms govern your use of the platform and constitute a legal agreement between you and WhatsLink.
By creating an account or using WhatsLink, you agree to be bound by these Terms of Service. If you do not agree, you may not use the service. We may update these terms from time to time; continued use of the service constitutes acceptance of the updated terms.
WhatsLink is a SaaS platform that enables small businesses to create product pages that facilitate order collection via WhatsApp. The service includes product page creation, order management, analytics, storefront pages, and related features as described on our website.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must be at least 18 years old to use this service.
You agree to use WhatsLink only for lawful purposes. You may not use the service to sell illegal products or services, engage in fraud or deception, send spam or unsolicited communications, infringe on the intellectual property rights of others, or violate any applicable laws or regulations.
WhatsLink offers a free plan and a paid Pro plan at $6 per month (≈ ₨1,499, billed in your local currency). Paid subscriptions are billed monthly through our payment provider (Paddle or Stripe). Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through the billing portal in your dashboard.
If you are unsatisfied with the Pro plan within the first 7 days of your first subscription payment, contact us at billing@whatslink.app and we will issue a full refund. After 7 days, refunds are provided at our sole discretion. No refunds are provided for partial months.
The free plan is limited to 1 product page and 50 orders per month. WhatsLink branding will appear on product pages created under the free plan. We reserve the right to modify free plan limitations with reasonable notice.
You retain ownership of all content you upload to WhatsLink, including product images and descriptions. By uploading content, you grant WhatsLink a limited licence to store, display, and deliver that content as necessary to operate the service. You are solely responsible for ensuring your content does not infringe the rights of any third party.
When customers submit their information through your product pages, you are the data controller for that information. You are responsible for handling customer data in compliance with applicable privacy and data protection laws, including notifying customers about how their data will be used.
WhatsLink aims for high availability but does not guarantee uninterrupted service. We reserve the right to perform maintenance, which may temporarily make the service unavailable. We will endeavour to provide reasonable notice for planned maintenance.
We reserve the right to suspend or terminate your account if you violate these terms or engage in conduct harmful to other users or the service. You may terminate your account at any time from account settings. Upon termination, your data will be retained for 30 days before permanent deletion.
WhatsLink is provided "as is" without warranties of any kind. We do not guarantee that the service will be error-free, that defects will be corrected, or that the service is free of viruses or other harmful components. Use of the service is at your own risk.
To the maximum extent permitted by law, WhatsLink shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.
For questions about these terms, contact us at legal@whatslink.app.